Hi! I'm Ryan, and I am a user experience designer.
I started working in the service and hospitality industry over 20 years ago. French cuisine and Old World wines are infamous for making people feel out of their element, and I thoroughly enjoy taking away that intimidation factor by making the content relatable and understandable. UX design fundamentals overlap with service industry philosophies in myriad ways. Replace the terms "user" and "client" with "guest" and "customer," and many UX articles could easily relate to restaurant patrons. Good service and good design both stem from:
It genuinely thrills me to improve people's experiences whether through design or food, especially if it makes their life easier and they have a good time while they're at it! |